Welcome to Pro Team Carpet Cleaning. By using our services or accessing our website, you agree to the following terms and conditions. Please read them carefully.

---

1. Services Provided

Pro Team Carpet Cleaning offers residential and commercial cleaning services including, but not limited to, carpet cleaning, upholstery cleaning, tile and grout cleaning, and related services. All services are subject to availability and scheduling.

---

2. Scheduling and Appointments

Customers can schedule services by phone, email, or through our website. Appointment times are approximate, and while we do our best to arrive on time, delays may occur due to traffic, prior jobs, or emergencies. We will contact you if we anticipate any delay.

---

3. Cancellations and Rescheduling

We request a minimum of 24 hours’ notice for cancellations or rescheduling. Cancellations with less than 24 hours’ notice may be subject to a cancellation fee. No-shows may be charged the full service amount.

---

4. Payment Terms

Payment is due upon completion of services unless prior arrangements have been made. We accept cash, credit/debit cards, and other approved forms of payment. Returned checks or failed payments may incur additional fees.

---

5. Customer Responsibilities

Customers are responsible for ensuring clear access to areas that need to be cleaned. Please remove fragile or valuable items before service. We are not responsible for damage to items that were not removed or protected.

---

6. Satisfaction Guarantee

We stand by the quality of our work. If you are not satisfied with your service, please contact us within 48 hours, and we will do our best to resolve the issue.

---

7. Limitations of Liability

While we take every precaution to deliver quality results, Pro Team Carpet Cleaning is not liable for:

• Pre-existing damage or stains that cannot be removed
• Color fading or wear caused by previous cleaning or aging
• Damage resulting from customer failure to follow care instructions

---

8. Use of Website

All content on our website—including text, images, and logos—is the property of Pro Team Carpet Cleaning and may not be used or reproduced without permission. Unauthorized use may violate intellectual property laws.

---

9. Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

---

10. Changes to Terms

We may update these Terms and Conditions from time to time. Continued use of our services after any changes indicates your acceptance of the new terms.

---

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Pro Team Carpet Cleaning
Phone: 916-865-4428
Email: proteamclean1@gmail.com
Website: proteamcarpetcare.com